Please read the following OWL article: OWL article on Email Etiquette. (https://owl.purdue.edu/owl/general_writing/academic_writing/email_etiquette.html) Then, please post a message describing the following topics:
1) What frustrates you the most about using e-mail? (Lack of writing skills used, overuse, inappropriate use, lack of e-mail etiquette, etc.)
2) What are at least two things you learned from the e-mail etiquette article above?
3) What are the most important uses of digital media, such as Facebook, Twitter, LinkedIn, texting, Podcasts, etc., in today’s workplace?
Your message should include at least two paragraphs and should also be written using professional business language. Post your message using the “E-mail and Digital Media Discussion” link.
Once you’ve posted your message, please respond to at least two other posts. Your responses must be at least two paragraphs in length.
1.What frustrates me the most about a group email is when an individual will reply all. Most of the time you would not want to reply to everyone that the original email was sent to. Of course, there is always a time and place where it may be appropriate to reply all to an email. I also, don’t like when people use “text slang” in their emails. I always thought email was to be professional where you wouldn’t want to short hand words and/or phrases. If you are too short and concise with an email, your tone may be interpreted in a negative way.
Something I learned about email etiquette in the above article was that when you attach a picture the file is actually larger in email verse sending it via text message. With this knowledge of making the attachment size smaller is good to know for the future to ensure the quality is acceptable. Another good point I read was when you plan on sending an attachment, you should include in the email what the attachment is and why you’re sending it. Of course having the appropriate subject is always helpful for the recipient so emails can be prioritized.
Social media can be crucial in the workplace because what you post on your social media will reflect on the company. What I mean by this is a company will not want to hire someone that may be reckless on their personal social media because others that may see the employee’s social media page may think the company is reckless. Any company would want to hire someone that will represent them in a positive light and not give the company a bad name. However, social media is a great tool for networking for a company as well. Using social media to network and to really help sell your company and their products is a useful tacit. If you know the right social media accounts to use for your targeted potential client could help boost the company’s sales.
2.I just recently moved back to Oregon from California, and I bought my first place. So in buying my new home I had to do a lot of e-mails and phone calls with people in that business. One of the most obnoxious parts of dealing with realtors and insurance people was, ironically, their efforts at being professional in their e-mails. The e-mails all had images of their company’s logo and slogan at the top, leading to long load times. There was seemingly a dozen people copied onto what I thought were more private e-mail conversations, since there were lots of people working on this process that I never directly worked with. And after sending probably a hundred e-mails between all the people working with me, the niceties of their greeting and closing statements started seeming like a waste of time.
When looking at what the article taught me, I can’t say that it had anything I didn’t know already, other that I had never heard of a ‘listserv’ before. I’ve worked for companies that have discussion channels, but they’re always group-texts or through Slack. Which leads into what I think the most important use of digital media in the workplace, instant messaging. While e-mails should be used for long form conversations with a lot of info, or as a delivery system for files, instant messaging solves several problems surrounding e-mail. Like security, accidental spam, accidents surrounding who a message is being sent to, and the tone in texts usually seems lighter and friendlier than in e-mail.
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